I recently ordered printed thermal cup for a corporate event from Flashbay, and after being let down by a previous supplier. I must say, Flashbay’s efficiency and customer service were truly outstanding. From the moment I placed my order to the delivery, everything was seamless and professional. A special shoutout to Nicholas, our sales account manager, who was absolutely fantastic. His responsiveness, expertise, and dedication to ensuring our satisfaction made the entire process smooth and enjoyable. Nicholas went above and beyond to understand our needs, provide tailored recommendations, and keep us informed throughout the production and shipping stages. His professionalism and friendly demeanour truly set the standard for excellent customer service. The ordering process was straightforward, and their team provided clear communication every step of the way. The quality of the printed merchandise exceeded my expectations—vibrant colours, crisp designs, and durable materials. It was evident that Flashbay take pride in their work. What really stood out was their customer service. Whenever I had a question or needed assistance, their team was quick to respond with helpful and friendly support. They went above and beyond to ensure that my order met all my specifications and was delivered on time. I highly recommend Flashbay for anyone looking for high-quality printed corporate merchandise. Their efficiency, attention to detail, and exceptional customer service make them a top choice for all your branding needs. Five stars without hesitation!

Max was prompt in answering emails and helpful with the transaction. Your sample presentation is very impressive. The entire process was very easy. He sent me samples that I received within days. We were able to order and the entire transaction only took about a week and that was getting samples, choosing what I wanted and receiving the item. I had prayer. I've previously been researching the items and because it was for a very specific need, not a promotional item. I wanted it to be a quality item and but the one I chose from your company absolutely is and also considering cost. It was well within our budget and also cheaper than what I've found previously for much less of a quality item sold by others.

Great products, great price, knowledgeable staff, fast delivery. We were very happy with the whole experience from start to finish. They understood the remit of what we wanted to achieve with our promo items and recommended great solutions. I was quite exacting about how I wanted things to look and I was looked after extremely well, and not made to feel annoying once (when I completely was!)

Working with Flashbay was great - Ruari and Rob were quick to respond and incredibly helpful when we needed to make edits to our designs and see proof options before making a mass order. Delivery was fast and the quality of the items was as expected. I'm sure we will work with them again in the future. Thank you!

Excellent communication, high-quality products, and impressively fast delivery. I’m really happy with the service from Flashbay – working with Lee was smooth, professional, and genuinely pleasant. Highly recommend!

Products was made in time. Although there were some miscommunication. We were able to work things out.

Worked with me closely to customize a mug for our folks and helped me work through the process of design, billing and shipping. Great customer service.

Shelby Gibson was great to work with. Responded very quickly, followed up every time. I look foward to working with her again. Also the cups we purchased came out as promised.